Hmm … it looks like your browser is out of date.
Let’s update your browser so you can enjoy a faster, more secure site
experience.
UnitedHealthcare Community Plan member information
Renew Your Medicaid Benefits
The Ohio Department of Medicaid (ODM) is required to verify continued eligibility for people on Medicaid every 12 months. The Ohio Department of Medicaid will send you a Medicaid Renewal Form when it is time to renew your Medicaid coverage. It's important to know that if you don't take action, it could result in the loss of your Medicaid eligibility for health care coverage.
Don't Risk Losing Your UnitedHealthcare Coverage. UnitedHealthcare cares about you. Our mission is to help people live healthier lives. To stay a UnitedHealthcare member, you have to renew your Medicaid benefits.
You can renew your coverage in one of three ways:
- Online. If you applied for Medicaid online, go to benefits.ohio.gov and click on "Renew My Benefits" OR
- By Mail. Fill out the form and mail it back right away to your local county JFS office. The envelope requires a 70 cent postage stamp to return. If you need help with getting a pre-paid return envelope, please call Member Services at 1-800-895-2017 TTY 711.
- In Person. Visit your local county JFS office. If you need a ride to your local county JFS office, UnitedHealthcare can give you free transportation. Please call 1-800-895-2017 TTY 711 48 hours in advance of needing a ride to schedule your transportation.
How long do I have to reinstate my benefits?
If Medicaid eligibility is closed for failing to renew benefits, individuals have 90 days to renew and meet coverage requirement. If done within 90 days, Medicaid will backdate and there will be no lapse in coverage. Clients should NOT submit multiple new applications during their renewal period, as this will only slow down processing with duplicate information.
Have questions?
Call your local County Department of Job and Family Services. A listing of all county JFS offices is provided below (click the + to see the full list):
Call your local County Department of Job and Family Services. A listing of all county JFS offices is provided below:
County | Address/Phone |
Allen | 1501 South Dixie Highway, P.O. Box 4506 |
| Lima, OH 45802-4506 |
| Phone/Ext: 419-228-2621 |
Adams | 482 Rice Drive, P.O. Box 386 |
| West Union, OH 45693-0386 |
| Phone/Ext: 937-544-5155 |
Ashland | 15 West Fourth Street |
| Ashland, OH 44805-2137 |
| Phone/Ext: 419-282-5000, 800-589-8141 |
Ashtabula | 2924 Donahoe Drive |
| Ashtabula, OH 44004-4540 |
| Phone/Ext: 440-998-1110, 800-935-0242 |
Athens | 13183 State Route 13 |
| Millfield, OH 45761-9901 |
| Phone/Ext: 740-797-2523, 800-762-3775 |
Auglaize | 12 North Wood Street |
| Wapakoneta, OH 45895 |
| Phone/Ext: 419-739-6505 |
Belmont | 310 Fox Shannon Place |
| St. Clairsville, OH 43950-0428 |
| Phone/Ext: 740-695-1075 |
Brown | 775 Mt. Orab Pike |
| Georgetown, OH 45121-0289 |
| Phone/Ext: 937-378-6104 |
Butler | 315 High Street, P.O. Box 4000 |
| Hamilton, OH 45012-4000 |
| Phone/Ext: 513-887-4100, 800-582-4267 |
Carroll | 95 East Main Street, P.O. Box 219 |
| Carrollton, OH 44615 |
| Phone/Ext: 330-627-4969 |
Champaign | 1512 South US Highway 68, Suite N100 |
| Urbana, OH 43078-0353 |
| Phone/Ext: 937-484-1500 |
Clark County | 1345 Lagonda Avenue |
| Springfield, OH 45503 |
| Phone/Ext: 937-327-1700, 800-516-3463 |
Clermont | 2400 Clermont Center Drive |
| Batavia, OH 45103 |
| Phone/Ext: 513-732-7111 |
Clinton | 1025 S. South Street, Suite 200 |
| Wilmington, OH 45177 |
| Phone/Ext: 937-382-0963 |
Columbiana | 7989 Dickey Drive, Suite 2 |
| Lisbon, OH 44432 |
| Phone/Ext: 330-424-1471 |
Coshocton | 725 Pine St |
| Coshocton, OH 43812 |
| Phone/Ext: 740-622-1020 |
Crawford | 224 Norton Way |
| Bucyrus, OH 44820-1831 |
| Phone/Ext: 419-562-0015 |
Cuyahoga | 310 W. Lakeside Ave. Suite 500 |
| Cleveland, OH 44113 |
| Phone/Ext: 216-443-7032 |
Darke | 631 Wagner Ave |
| Greenville, OH 45331 |
| Phone/Ext: 937-548-4132 |
Defiance | 06879 Evansport Road, Suite A |
| Defiance, OH 43512-0639 |
| Phone/Ext: 419-782-3881, 800-342-0160 |
Delaware | 140 North Sandusky, 2nd Floor |
| Delaware, OH 43015-1789 |
| Phone/Ext: 740-833-2300, 800-899-3180 |
Erie | 221 West Parish Street |
| Sandusky, OH 44870-4886 |
| Phone/Ext: 419-626-6781 |
Fairfield | 239 West Main Street |
| Lancaster, OH 43130 |
| Phone/Ext: 740-652-7889, 800-450-8845 |
Fayette | 133 South Main St. |
| Washington Court House, OH 43160 |
| Phone/Ext: 740-335-0350, 800-845-3272 |
Franklin | 1721 Northland Park Avenue |
| Columbus, OH 43229 |
| Phone/Ext: 614-233-2000 |
Fulton | 604 South Shoop Avenue, Suite 200 |
| Wauseon, OH 43567 |
| Phone/Ext: 419-337-0010, 800-344-3575 |
Gallia | 848 Third Ave. |
| Gallipolis, OH 45631-1661 |
| Phone/Ext: 740-446-3222 ext. 229 |
Geauga | 12480 Ravenwood Drive, P.O. Box 309 |
| Chardon, OH 44024-9009 |
| Phone/Ext: 440-285-9141, 800-209-7590 |
Greene | 541 Ledbetter Road |
| Xenia, OH 45385-3699 |
| Phone/Ext: 937-562-6000, 800-361-4450 |
Guernsey | 324 Highland Avenue |
| Cambridge, OH 43725 |
| Phone/Ext: 740-432-2381 |
Hamilton | 222 East Central Parkway |
| Cincinnati, OH 45202 |
| Phone/Ext: 513-946-1000 |
Hancock | 7814 County Road 140, P.O. Box 270 |
| Findlay, OH 45839-0270 |
| Phone/Ext: 419-422-0182, 1-855-275-3537 |
Hardin | 175 West Franklin Street, Suite 150 |
| Kenton, OH 43326-9902 |
| Phone/Ext: 419-675-1130, 800-442-7346 |
Harrison | 520 North Main Street, P.O. Box 239 |
| Cadiz, OH 43907-0239 |
| Phone/Ext: 740-942-2171, 800-960-7820 |
Henry | 104 East Washington Street, Hahn Center |
| Napoleon, OH 43545-0527 |
| Phone/Ext: 419-592-0946 X109, 888-844-6449 |
Highland | 1575 North High Street, Suite 100 |
| Hillsboro, OH 45133-9442 |
| Phone/Ext: 937-393-4278 |
Hocking | 475 Western Ave. Ste B PO BOX 469 |
| Chillicothe, OH 45601 |
| Phone/Ext: 740-772-7540 ext. 800,855-726-5237 |
Holmes | 85 North Grant Street, P.O. Box 72 |
| Millersburg, OH 44654-0072 |
| Phone/Ext: 330-674-1111, 800-971-7979 |
Huron | 185 Shady Lane Drive |
| Norwalk, OH 44857-2373 |
| Phone/Ext: 419-668-8126,800-668-5175 |
Jackson | 25 East South Street |
| Jackson, OH 45640-1638 |
| Phone/Ext: 740-286-4181 |
Jefferson | 125 South 5th Street |
| Steubenville, OH 43952-2885 |
| Phone/Ext: 740-282-0961 |
Knox | 117 East High Street, 4th Floor |
| Mount Vernon, OH 43050-3400 |
| Phone/Ext: 740-397-7177, 855-275-3537 |
Lake | 177 Main Street |
| Painesville, OH 44077-9967 |
| Phone/Ext: 440-350-4000 |
Lawrence | 1100 South 7th Street, P.O. Box 539 |
| Ironton, OH 45638-0539 |
| Phone/Ext: 740-532-3324 |
Licking | 74 South 2nd Street, P.O. Box 5030 |
| Newark, OH 43058-5030 |
| Phone/Ext: 740-670-8999, 888-895-2790 |
Logan | 211 East Columbus Avenue |
| Bellefontaine, OH 43311-9935 |
| Phone/Ext: 937-599-5165 |
Lorain | 42485 North Ridge Road |
| Elyria, OH 44035-1057 |
| Phone/Ext: 440-323-5726/440-244-4150 |
Lucas | 3210 Monroe Street, |
| Toledo, OH 43606 |
| Phone/Ext: 419-213-8999 |
Madison | 200 Midway Street |
| London, OH 43140-1356 |
| Phone/Ext: 740-852-4770, 800-852-0243 |
Mahoning | P.O. Box 600, 345 Oak Hill Ave. |
| Youngstown, OH 44501-0600 |
| Phone/Ext: 330-740-2600 ext. 8615, 800-548-7175 |
Marion | 363 West Fairground Street |
| Marion, OH 43302-1759 |
| Phone/Ext: 740-387-8560 |
Medina | 232 Northland Drive |
| Medina, OH 44256 |
| Phone/Ext: 330-722-9300, 800-783-5070 |
Meigs | 175 Race Street, P.O. Box 191 |
| Middleport, OH 45760-0191 |
| Phone/Ext: 740-992-2117, Ext. 102, 800-992-2608 |
Mercer | 220 West Livingston Street, Suite 10 |
| Celina, OH 45822-1671 |
| Phone/Ext: 419-586-5106 |
Miami | 2040 North County Road 25-A |
| Troy, OH 45373-1310 |
| Phone/Ext: 937-440-3471 |
Monroe | 100 Home Avenue |
| Woodsfield, OH 43793-1234 |
| Phone/Ext: 740-472-1602 |
Montgomery | 1111 South Edwin C. Moses Blvd |
| Dayton, OH 45422-3600 |
| Phone/Ext: 937-225-4148 |
Morgan | 155 East Main St. Rm. 009 |
| McConnelsville, OH 43756 |
| Phone/Ext: 740-962-4616, 888-257-9159 |
Morrow | 619 West Marion Rd. |
| Mt. Gilead, OH 43338-1280 |
| Phone/Ext: 419-947-9111, 800-668-6458 |
Muskingum | 445 Woodlawn Avenue, P.O. Box 100 |
| Zanesville, OH 43702-0100 |
| Phone/Ext: 740-454-0161, 800-242-0029 |
Noble | 18065 SR 78, P.O. Box 250 |
| Caldwell, OH 43724-0250 |
| Phone/Ext: 740-732-2392, 800-905-2732 |
Ottawa | 8043 West State Route 163, Suite 200 |
| Oak Harbor, OH 43449 |
| Phone/Ext: 419-898-3688 |
Paulding | 303 West Harrison Street |
| Paulding, OH 45879-1497 |
| Phone/Ext: 419-399-3756/419-399-3791 |
Perry | 212 South Main Street, P.O. Box 311 |
| New Lexington, OH 43764-0311 |
| Phone/Ext: 740-342-3551, 800-551-3551 |
Pickaway | 110 Island Road, P.O. Box 610 |
| Circleville, OH 43113 |
| Phone/Ext: 740-474-7588, 800-822-5437 |
Pike | 230 Waverly Plaza, Suite 700 |
| Waverly, OH 45690 |
| Phone/Ext: 740-947-2171 |
Portage | 449 South Meridian Street |
| Ravenna, OH 44266-1208 |
| Phone/Ext: 330-297-3750 |
Preble | 1500 Park Avenue |
| Eaton, OH 45320 |
| Phone/Ext: 937-456-6205 |
Putnam | 1225 East Third Street |
| Ottawa, OH 45875-2062 |
| Phone/Ext: 419-523-4580, 800-998-5332 |
Richland | 171 Park Avenue East |
| Mansfield, OH 44902 |
| Phone/Ext: 419-774-5400 |
Ross | 475 Western Ave Ste. B PO BOX 469 |
| Chillicothe, OH 45601 |
| Phone/Ext: 740-772-7540, 855-726-5237 |
Sandusky | 2511 Countryside Drive |
| Fremont, OH 43420-9987 |
| Phone/Ext: 419-334-3891, 855-275-3537 |
Scioto | 710 Court Street, P.O. Box 1347 |
| Portsmouth, OH 45662-1347 |
| Phone/Ext: 740-354-6661 |
Seneca | 900 E CR 20 |
| Tiffin, OH 44883 |
| Phone/Ext: 419-447-5011, 800-825-5011 |
Shelby | 227 South Ohio Avenue |
| Sidney, OH 45365 |
| Phone/Ext: 937-498-4981 |
Stark | 221 3rd Street, S.E. |
| Canton, OH 44702-1293 |
| Phone/Ext: 330-452-4661 |
Summit | 47 North Main Street |
| Akron, OH 44308-1991 |
| Phone/Ext: 330-643-8200, 800-573-8080 |
Trumbull | 280 North Park Avenue, Suite 1 |
| Warren, OH 44481-1109 |
| Phone/Ext: 330-675-2000 |
Tuscarawas | 389 16th Street, S.W. |
| New Philadelphia, OH 44663-6401 |
| Phone/Ext: 330-339-7791, 800-431-2347 |
Union | 940 London Avenue, Suite 1800, P.O. Box 389 |
| Marysville, OH 43040-0389 |
| Phone/Ext: 937-644-1010, 800-248-2347 |
Van Wert | 114 East Main Street, P.O. Box 595 |
| Van Wert, OH 45891-0595 |
| Phone/Ext: 419-238-5430, 800-830-0953 |
Vinton | 475 Western Ave. Ste. B PO BOX 469 |
| Chillicothe, OH 45601 |
| Phone/Ext: 740-772-7540, 855-726-5237 |
Warren | 416 South East Street |
| Lebanon, OH 45036 |
| Phone/Ext: 513-695-1420 |
Washington | 1115 Gilman Avenue |
| Marietta, OH 45750 |
| Phone/Ext: 740-373-5513 |
Wayne | 356 West North Street, P.O. Box 76 |
| Wooster, OH 44691-0076 |
| Phone/Ext: 330-287-5800, 877-612-5800 |
Williams | 117 West Butler Street |
| Bryan, OH 43506-1650 |
| Phone/Ext: 419-636-6725 |
Wood | 1928 East Gypsy Lane Road, P.O. Box 679 |
| Bowling Green, OH 43402-9396 |
| Phone/Ext: 419-352-7566, 855-275-3537 |
Wyandot | 120 East Johnson Street |
| Upper Sandusky, OH 43351 |
| Phone/Ext: 419-294-4977 |
Learn more
UnitedHealthcare Community Plan