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Developmental Disabilities Program

Medicaid

Our Arizona Developmental Disabilities Program offers a range of benefits for children and adults with conditions such as autism spectrum disorder, epilepsy, cerebral palsy or other cognitive disabilities. View the benefits below to see all that it offers.

More information on eligibility and enrollment can be found on the Arizona Department of Economic Security website.

 

  • Check eligibility (opens modal window)
  • Developmental Disabilities Program Steps to enroll

Find providers and coverage for this plan.

Find a provider

Search for doctors, hospitals and specialists.

View drug list

Find medications covered by this plan

Find behavioral health support

Search for providers, clinics and treatment centers.

Find a dentist

Find a dentist near you.

Find a pharmacy

Find a pharmacy near you.

Nurse Line
When you have questions about your health, you can call a trained nurse at 1-877-440-0255, TTY/TDD  711 anytime, 24 hours a day, 7 days a week.

Behavioral Health Crisis Hotlines by County

Maricopa County:
602-222-9444 or 1-800-631-1314

Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties: 
1-866-495-6735

Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties: 
1-877-756-4090

Gila River and Ak-Chin Indian Communities: 
1-800-259-3449

Arizona Statewide Crisis Hotline:
1-844-534-HOPE (4673) or 988

You can contact member services at 1-800-348-4058

You can contact our Children’s Services Liaison, Caroline Chu 602-255-1703, caroline_chu@uhc.com

Benefits & features

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Well and Sick Care

Get the care needed to stay healthy — or to get better if injured or sick. That includes:

  • Choice of Doctor. Find a doctor you trust in our network. 
  • Hospitalization. There are no copays for hospital care.
  • Medicines. Fill your prescriptions at local network pharmacies.
  • Transportation. We pay for rides to and from medical visits.
  • Vision Care. Exams and lenses up to age 21.

Members with asthma, diabetes or another long-term condition can depend on us. Our plan makes sure they get the care and services needed. Benefits include:

  • Care Coordination. Personal support from an experienced professional as needed.
  • Asthma Support. Individual care to help you control asthma or COPD as needed.

We make sure the sight, smile and hearing of members are at their best:

  • Vision. Eye exams, frames and lenses including replacement and repair are covered for members under the age of 21. 
  • Dental. We pay for cleanings, checkups, and dental work through age 20. 
    • Emergency (members 21 and older have a $1,000/year limit) 
    • Routine preventive and therapeutic services (DD members 21 and older have a $1,000/year limit)
  • Hearing. Tests, checkups and hearing aids are included.

Members recovering from a serious illness or surgery often need extra support. Our plan includes the care and equipment needed to recover safely at home. Benefits include:

  • Equipment and Supplies. In-home medical and safety equipment are covered.
  • Incontinence supplies are covered

Sometimes members need a little extra help using their health plan. For those times, they can rely on:

  • Transportation. Our plans provide trips to and from medical, behavioral health visits or the pharmacy. To arrange a medically necessary visit, call MTBA at 1-888-700-6822.
  • Interpreters. An interpreter can go with you to medical or behavioral health visits.
  • Language Help. Translated materials are available at no cost.
  • Social Services. Sometimes a person's health and safety requires help from community programs. We help members connect to community services. Here they can get information about a variety of programs, like:
    • Food and housing assistance.
    • Community childcare.

    They can help members get much needed relief in many ways.

  • Member Services. Our member services team can help answer questions. They are available Monday - Friday from 8 a.m. - 5 p.m.

Asthma Support

Individual care to help control COPD or asthma symptoms.

Having trouble managing your COPD or asthma symptoms? A nurse who specializes in breathing issues can really help. Benefits include a customized treatment plan and medicine to: 

  • Manage flare-ups.
  • Reduce symptoms. 
  • Help you stay active. 

Care Management

Need help managing your health care? If you qualify for care management, care managers are in your corner. They will:

  • Explain medical terms in plain language. 
  • Coordinate your doctor appointments.
  • Provide your care team with your medical records. 

Your care manager will stay with your loved on the medical journey. He or she will:

  • Think beyond your medical needs.
  • Make sure you have support at home.

So you can focus on helping your loved one being at his or her best.

Choice of Doctor

Every member gets to choose a primary care physician (PCP) who is his or her main doctor. Use the Doctor Lookup tool to see if your doctor is in our network. 

For those who don’t have a doctor or whose doctor is not in our network, we can help find a new one close by.  

The PCP is the member’s main doctor for:

  • Preventive care.
  • Treatment for injuries or sickness.
  • Referrals to specialists for certain conditions.

Search for a Doctor

Dental Care

  • Checkups and dental care are covered for members up to age 21.
  • Exams and cleanings every six months help teeth and gums stay strong and healthy. 
  • Emergency (members 21 and older have a $1,000/year limit)
  • Routine preventive and therapeutic services (DD members 21 and older have a $1,000/year limit)

If there is a dental problem that needs to be fixed, that’s covered as well.

Equipment and Supplies

Your health and safety at home are important.

Our plan covers medically necessary equipment ordered by your doctor. This can include supplies like: 

  • Hospital beds.
  • Incontinence supplies
  • Oxygen supplies.
  • Walkers or wheelchairs.

Hearing Care

Trouble hearing can affect everyday life in many ways. Our plan includes services and support to help protect the hearing of members up to age 21.

We cover: 

  • Exams, therapy and tests.
  • Hearing aids.

Hospitalization

This plan pays for all expenses related to a hospital stay.

This includes:

  • Nursing care.
  • Supplies and equipment.
  • Treatment and therapies.
  • Diagnostic tests and exams. 

And after leaving the hospital, we make sure each member gets follow-up care, if needed, to continue healing at home.

Interpreters

Your doctor and you need to understand each other. We can arrange for a medical interpreter to be at your appointment at no cost to you.

We also have people at member services who speak more than one language. Chances are, we have someone who speaks your language.

Language Help

You can get information in your preferred language. Just ask. We provide this service at no cost to you.

Medicines

Our plan includes prescription drugs and refills. 

We also cover some over-the-counter medicines with a written order from your doctor. 

And we make getting your medicine easy. You can fill your prescriptions at:

  • Local network pharmacies.
  • Services that deliver right to your door.

Member Services

Health insurance is complex. We can answer your questions simply and completely.

We help you find:

  • Doctors and behavioral health providers..
  • Pharmacies.
  • Hospitals or other health facilities.
  • Local resources.

Nurse Line

Call the Nurse Line at 1-877-440-0255, TTY/TDD  711 anytime, 24 hours a day, 7 days a week.

Transportation

Our plan provides trips to and from medical appointments. 

Vision Care

Members in the plan receive vision coverage up to age 21. This coverage includes:

  • Regular exams.
  • Frames and lenses.

This benefit is offered by Vision Service Plan.

Well Visits

Well visits with your doctor can help keep you healthy. These visits can catch health problems early so they can be treated. Preventive services include: 

  • Annual checkups.
  • Well-baby care.
  • Routine shots and tests.
  • Mammograms.

Member resources

View available resources (opens modal window)

Individual & Family ACA Marketplace Plans Disclaimer
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The benefits described may not be offered in all plans or in all states. Some plans may require copayments, deductibles and/or coinsurance for these benefits. This policy has exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, review your plan documents, call or write your insurance agent or the company, whichever is applicable. Plan specifics and benefits vary by coverage area and by plan category. Please review plan details to learn more.

UnitedHealthcare Individual & Family plans medical plan coverage offered by: UnitedHealthcare of Arizona, Inc.; Rocky Mountain Health Maintenance Organization Incorporated in CO; UnitedHealthcare of Florida, Inc.; UnitedHealthcare of Georgia, Inc; UnitedHealthcare of Illinois, Inc.; UnitedHealthcare Insurance Company in AL, KS, LA, MO, NJ, and TN; Optimum Choice, Inc. in MD and VA; UnitedHealthcare Community Plan, Inc. in MI; UnitedHealthcare of Mississippi, Inc.; UnitedHealthcare of New Mexico, Inc.; UnitedHealthcare of North Carolina, Inc.; UnitedHealthcare of Ohio, Inc.; UnitedHealthcare of Oklahoma, Inc.; UnitedHealthcare of South Carolina, Inc.; UnitedHealthcare of Texas, Inc.; UnitedHealthcare of Oregon, Inc. in WA; and UnitedHealthcare of Wisconsin, Inc.  Administrative services provided by United HealthCare Services, Inc. or its affiliates.

This policy has exclusions, limitations, reduction of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write your insurance agent or the company, whichever is applicable. By responding to this offer, you agree that a representative may contact you.

*To qualify for a $0 monthly premium, you must meet household income requirements for Advanced Premium Tax Credits.

**$0 cost-share for network periodic oral evaluation 2 times per consecutive 12 months. Adult dental benefit coverage is limited to a $1,000 benefit maximum per plan year. Coverage for routine vision exam and eyewear is limited to once every 12 months. If you opt to receive vision care services or vision care materials that are not covered benefits under this plan, a participating vision care provider may charge you their normal fee for such services or materials. Coverage may not be available on all plans or in all states. For costs and complete details of coverage, contact your insurance agent or the company, as applicable.

Last Updated: 11.15.2024 at 09:37 AM CST

Disclaimer information
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Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Complete plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. Benefits, features and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

Premium disclaimer

Dual Special Needs plans have a $0 premium for members with Extra Help (Low Income Subsidy).

Benefit disclaimer

Benefits, features, and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply.

Nurse Hotline disclaimer

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your provider's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. Nurse Hotline not for use in emergencies, for informational purposes only.

UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid plan)

UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid plan) is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. 

UnitedHealthcare Connected® (Medicare-Medicaid plan)

UnitedHealthcare Connected® (Medicare-Medicaid plan) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

UnitedHealthcare Connected® for One Care (Medicare-Medicaid plan)

UnitedHealthcare Connected® for One Care (Medicare-Medicaid plan) is a health plan that contracts with both Medicare and MassHealth (Medicaid) to provide benefits of both programs to enrollees. 

UnitedHealthcare Connected® general benefit disclaimer

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the member handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected® Member Services or read the UnitedHealthcare Connected® member handbook. 

UnitedHealthcare Senior Care Options (HMO SNP) plan

UnitedHealthcare Senior Care Options (SCO) is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare and does not have any other comprehensive health Insurance, except Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our Senior Care Options (SCO) program.

Star ratings disclaimer

Every year, Medicare evaluates plans based on a 5-Star rating system. The 5-Star rating applies to plan year 2024.

Important provider information

The choice is yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The providers available through this application may not necessarily reflect the full extent of UnitedHealthcare's network of contracted providers. There may be providers or certain specialties that are not included in this application that are part of our network. If you don't find the provider you are searching for, you may contact the provider directly to verify participation status with UnitedHealthcare's network, or contact Customer Care at the toll-free number shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing any physician, including any specialists, you call the physician's office to verify their participation status and availability.

Some network providers may have been added or removed from our network after this directory was updated. We do not guarantee that each provider is still accepting new members.

Out-of-network/non-contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

American Disabilities Act notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Referrals

Network providers help you and your covered family members get the care needed. Access to specialists may be coordinated by your primary care physician.

Paper directory requests

Paper copies of the network provider directory are available at no cost to members by calling the customer service number on the back of your ID card. Non-members may download and print search results from the online directory.

Inaccurate information

To report incorrect information, email provider_directory_invalid_issues@uhc.com. This email box is for members to report potential inaccuracies for demographic (address, phone, etc.) information in the online or paper directories. Reporting issues via this mail box will result in an outreach to the provider’s office to verify all directory demographic data, which can take approximately 30 days. Individuals can also report potential inaccuracies via phone. UnitedHealthcare Members should call the number on the back of their ID card, and non-UnitedHealthcare members can call 1-888-638-6613 / TTY 711, or use your preferred relay service.

Declaration of disaster or emergency

If you’re affected by a disaster or emergency declaration by the President or a governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.

  • Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non-contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities);
  • Where applicable, requirements for gatekeeper referrals are waived in full;
  • Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and
  • The 30-day notification requirement to members is waived, as long as all the changes (such as reduction of cost-sharing and waiving authorization) benefit the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration.