How to help support your mental health with the UHC app


More Americans are putting their mental health first — and thanks to technology, it has become easier to access support and resources.

The use of mental health apps and mobile care technology can have several benefits1, including:

  • Greater access, especially in rural areas
  • Convenience, treament and/or support may be offered 24/7 from the comfort of home
  • Lower cost
  • Easier introduction, can be less intimidating than traditional care
     

Using digital resources may help provide solutions that are not only easier to use but may also help create better consistency to stay with ongoing support and/or treatment.

No matter what the journey is to improve one’s mental health, engaging with digital solutions may help create a path to focus on your overall well-being.

How the UnitedHealthcare app can help

Too often, those in need of mental health support may struggle with how to access care or where to get started to address their needs. While many people believe therapy is a good starting point, others may not be aware of tools and resources to help.

For example, self-care and meditation apps or 24/7 access to a behavioral health specialist may help provide a convenient way to begin a mental health care journey.  

The UnitedHealthcare app also provides instant support, whenever it is needed most. Members can use the app to find and price nearby care, search for providers or talk to a doctor virtually.

In addition, members may be able to use the app for the following:

Understanding your mental health benefits

The mobile app includes an explanation of mental health benefits, making it easier to find support and resources. It displays these benefits clearly, explaining the member’s coverage and how to use benefits, with easy tips to get started. The app also allows members to access their Employee Assistance Program (EAP) benefits digitally and take a survey that can help recommend care options based on individual needs and the most appropriate level of services.

Schedule mental health appointments online

Instead of only offering a list of providers to navigate, the app also helps members filter their provider search by appointment availability. From there, members can schedule an appointment right in the search experience. No need to call around to lists of providers to find available openings. This may save time and create added convenience for faster care.

Virtual visits for mental health needs

Seeing a mental health professional from the comfort of your home may be an easier introduction to care and provide more flexibility with busy schedules.

Control costs for mental health care

Recent updates and additional features allow members to use the UHC app to find and price care for more than 19,000 health care services. The app also allows members to search the more than 390,000 behavioral health care providers2 in network, to help reduce out-of-network costs. It can be as easy as entering their name and filtering by location, specialty and more. In addition, some insurers may offer in-the-moment support or virtual behavioral coaching, at no additional cost.  

As you continue to prioritize your mental health, consider digital options like the UHC app that can help navigate care and make what can be an overwhelming process, that much easier.

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