Resources for addressing your mental health concerns
A recent survey1 states 90% of the public believe there is a mental health crisis in the United States.
As the demand for mental health care increases1, the need to innovate and provide additional options for treatment becomes essential.
“More of our members are asking questions about what kind of support is available,” said Stacie Grassmuck, director of behavioral health product and innovation at UnitedHealthcare Employer & Individual. “The good news is we have many resources. Our job is to help guide members to the right care at the right time and using the right tools.”
Depending on your health plan, you may have access to therapy or psychiatric treatment, which may include medication or facility-based treatment. Other forms of support may include online education, self-help apps or virtual coaching.
“The pandemic created momentum around virtual care, including virtual therapy, that is not slowing down,” Stacie said. “We are seeing more innovative digital tools coming online — helping to meet people’s mental health needs and improve access to care.”
Five resources that may be available to you
1. Self-help tools
Apps can be a convenient way to find evidence-based solutions, ranging from guided breathing and meditation techniques to a connection with a mental health expert.
2. Behavioral coaching
Virtual health and wellness coaching may help you with lifestyle changes aimed at improving mental health. For example, eligible UnitedHealthcare members have access to virtual behavioral coaching. The cognitive behavioral therapy-based solution is an eight-week, self-paced digital program that uses structured tools, activities and support from a coach — who can help remove barriers and celebrate progress.
3. Virtual therapy
You may feel more at ease connecting with a mental health provider by video from the comfort of your home, especially if you’re seeking help for the first time. For eligible UnitedHealthcare members, 24/7 Virtual Visits may be available without cost sharing.
4. In-person therapy
If you prefer in-person therapy, your health plan app or website may enable you to find an area mental health professional who meets your needs and is in your network. If you need support for help dealing with increased alcohol use, you may have access to resources or a helpline for recovery services, including access to a network provider.
5. Assistance for complex cases
No matter how you engage with care for your mental health, seeking support now may help you get back to feeling like yourself sooner.
If you or someone you know is having thoughts of self-harm or suicide, call the National Suicide Prevention Hotline at 800-273-8255 / TTY 711.
To understand your specific mental health support options, sign into your health plan account or call the number on your member ID card.
