How do virtual visits work?

Consumers expect convenience with just about everything they do these days – from streaming TV shows on-the-go to ordering groceries without ever walking into a store. But many people don’t realize that seeing a doctor may be just as simple. 

Telehealth, or virtual visits is helping make access to health care more convenient. People can see and talk to a doctor through their smartphone, tablet or computer, meaning they don’t have to go to a doctor’s office or sit in a waiting room. Instead, they can visit with a doctor from the comfort of their own home.

Beyond the convenience, virtual visits may also save consumers time and money. According to a study, a virtual visit may save consumers more than an hour of their time. These visits may cost much less than a trip to urgent care or an emergency room. 

Some examples of health issues that can be addressed with a virtual visit include:

• Allergies
• Bladder or urinary tract infections
• Bronchitis
• Coughing
• Diarrhea
• Fever
• Migraines or headaches
• Pink eye
• Rash
• Seasonal flu
• Sinus problems
• Sore throat
• Stomachache

There are times when an in-person visit may be more appropriate. Virtual visits is not intended to address chronic or complicated conditions, a health issue that may need a hands-on exam, lab test or X-ray or an emergency medical need.

Telehealth services may be covered by your insurance, so check with your health plan to see if it’s covered for you.