[MUSIC PLAYING IN THE BACKGROUND THROUGHOUT VIDEO]
[VIDEO OF HENRY ON A TREADMILL AND PHYSICAL TRAINER]
[VIDEO OF KIM BRENNAN SPEAKING ON SCREEN]
KIM BRENNAN: Henry, he almost hurts my heart, because I love him so much.
[PHOTOGRAPH OF HENRY AS A TODDLER]
We knew that he was very delayed and that he wasn't reaching his milestones.
[VIDEO OF HENRY ON A TREADMILL AND PHYSICAL TRAINER]
[Text On Screen – Being there: Henry’s story]
It was determined that Henry was missing some connective tissue in his brain. He has OT issues, he has speech issues.
FEMALE SPEAKER: Go put it on the?
HENRY: Hook.
FEMALE SPEAKER: That's right.
[VIDEO OF HENRY ON A TREADMILL AND PHYSICAL TRAINER]
KIM BRENNAN: I don't see, in the near future, that he will not get these therapies. So thank goodness we have insurance, and they pay for a lot of it.
[VIDEO OF KIM BRENNAN ON HER COMPUTER]
I used to look at this all the time. Did I get paid for this? Did I get paid for that? When did this go through? Nothing ever made sense to me. Having Jodie on my team.
JODIE NAZE: Thank you for calling UnitedHealthcare.
[VIDEO OF KIM BRENNAN SPEAKING ON SCREEN]
KIM BRENNAN: I don't have to do that anymore.
[VIDEO OF JODIE NAZE WORKING ON HER COMPUTER]
JODIE NAZE VOICEOVER: I'm Jodie Naze and I'm the Brennan's family advisor.
[VIDEO OF JODIE NAZE SPEAKING ON SCREEN]
With our special needs department, we get to know them and help them navigate all of the different complexities of the health insurance system.
[VIDEO OF KIM BRENNAN SPEAKING ON SCREEN]
KIM BRENNAN: Jodie is sort of my gatekeeper.
[VIDEO OF JODIE NAZE WORKING ON HER COMPUTER]
She can look at an invoice very quickly and know that something's missing or if something's changed. Just having that one person who's so involved is just the best.
[VIDEO OF HENRY IN THE KITCHEN]
[VIDEO OF JODIE NAZE SPEAKING ON SCREEN]
JODIE NAZE: Put myself in their shoes and wonder what I would do and who I could talk to about it.
KIM BRENNAN VOICEOVER: I am only willing to have people around who celebrate Henry, who love Henry, and I put Jodie in that group.
[VIDEO OF KIM BRENNAN SPEAKING ON SCREEN]
She feels like a family member or somebody who's on our team.
[VIDEO OF JODIE NAZE FIGHTING TEARS]
[VIDEO OF JODIE NAZE SPEAKING ON SCREEN]
JODIE NAZE: That’s just the most wonderful compliment I think anyone can get. That's what we're here for.
[Text On Screen – UnitedHealthcare There for what matters™, uhc.com]
[END MUSIC]
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