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UnitedHealthcare Community Plan (Medicaid (MMA) and LTC) Lookup Tools

Choosing a Plan to Search for a Provider

From the drop down list choose the Plan name that matches the name in the lower right corner of your UnitedHealthcare ID Card:

M*Plus - MMA Medicaid Benefits Only with UnitedHealthcare

Health & Home Connection - Long Term Care (LTC) Benefits Only with UnitedHealthcare

M*Plus Connection - Both MMA and LTC Benefits with UnitedHealthcare

Please note: M*Plus Connection Members can search for Medicaid providers by choosing M*Plus and for LTC providers by choosing Health & Home Connection when doing a provider search.

Search for a Provider

Provider Directories - MMA

Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union
Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia Counties
Hardee, Highlands, Hillsborough, Manatee and Polk Counties
Miami-Dade and Monroe Counties

Provider Directories - Long Term Care (LTC)

Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union Counties
Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia Counties
Hardee, Highlands, Hillsborough, Manatee and Polk Counties
Miami-Dade and Monroe Counties

Attachment II, Section IV. A. 8. (f), In accordance with s. 1932(b)(3) of the Social Security Act, the provider directory shall include a statement that some providers may choose not to perform certain services based on religious or moral beliefs.

Preferred Drug List

The Preferred Drug List (PDL) is a list of prescription drugs. It is used for the UnitedHealthcare Community Plan and UnitedHealthcare government-paid health plans. Click on the link below to see the PDL.

View the Preferred Drug List

Drugs Requiring Prior Authorization

Direct Member Reimbursement

If you receive a drug at an out-of-network pharmacy, the out-of-network pharmacy will not have the needed information to bill your drug to us. Under certain circumstances, such as an out-of-area emergency, you may be reimbursed for your medication. You will need to pay for the drug and then complete a Direct Member Reimbursement form to be reimbursed for the cost of the drug. 

Transportation Services

For Non-emergency transportation services in your area please call the UHC Community Plan Reservations Line at: 1-866-372-9891.

If you made a reservation and your ride is late or a change is needed please call UHC Community Plan Ride Assistance at: 1-866-372-9892.

Over the Counter Medication and Supplies

Call OTC Heath Solutions at 1-888-628-2770 to place an order.

Dental: Provides all Medicaid dental services for children and adults. All people on Medicaid must enroll in a dental plan.

If you’re ready to join, or just want to know more call and speak to a Medicaid Choice Counselor toll free at 1-877-711-3662. TTY/TDD users please call 1-866-467-4970. You can also enroll online at flmedicaidmanagedcare.com/dental/dentalplaninformation.

Find A Pharmacy

Search for a UnitedHealth Care network below:

Search for a pharmacy

Medicaid Required Drug Criteria

New Florida Pharmacy Network - Effective November 15, 2014

Learn More

UnitedHealthcare Community Plan (Medicaid (MMA) and LTC)

Enrollment information

Ready to get started?

The Medicaid MMA & LTC plan specialists can answer questions about this plan.

Call us:

MMA: 1-888-716-8787 / TTY: 711

LTC: 1-800-791-9233 / TTY: 711

24 hours a day, 7 days a week

If you’re ready to join, or just want to know more call and speak to a Medicaid Choice Counselor toll free at 1-877-711-3662. TTY/TDD users please call 1-866-467-4970. You can also enroll online at flmedicaidmanagedcare.com.

Member information

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member website

Member Handbook