Virtual care updates: Virtual Specialists expands to include sleep and women’s health

Availability varies by specialty and location, effective Nov. 17, 2023.

Dec. 14, 2023

Effective Nov. 17, Virtual Specialists now includes access to two new additions, virtual sleep care and virtual women’s health, for all UnitedHealthcare business.

Virtual Specialists provide a virtual specialist benefit to members and delivers:

Consumer-centric medical and behavioral quality virtual specialist care for members
Quality care through strategic partnerships with proven results

Through Virtual Specialists, UnitedHealthcare has opened access to quality care for members through virtual solutions with the goals of avoiding unnecessary care, improving treatment adherence, and offering digital simplicity to quickly get the care needed.

With the addition of virtual sleep care and virtual women’s health, UnitedHealthcare is continuing to expand access to all kinds of care and support for employees and their families. UnitedHealthcare is working to take virtual health far beyond the basics.

UnitedHealthcare evaluates virtual-only specialists and selects them based on their ability to deliver access to care, efficient delivery, and quality outcomes. These providers are contracted in network and are accessible to UnitedHealthcare members through their standard medical and physical health benefits.

Our full list of virtual specialties include: ¹

Gastroenterology
Migraine
Musculoskeletal
Sleep

Speech therapy
Women’s health
Urgent dental²

For more information on virtual care, please view this sales flier, visit the virtual care page or contact your UnitedHealthcare representative.

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Footnotes

Availability by specialty: Gastroenterology is available in: CA, FL, GA, MA, MN, NJ, NY, OH, PA, TX, UT. Migraine is available in all states except: DE, ID, KS, NM, WV and DC. Musculoskeletal is available in all states except: DE, NH, NM, ID, WV, and DC. Sleep is available nationwide. Speech therapy is available in all states except: AK, AL, AR, DE, IA, ID, IN, KS, KY, MN, MO, MS, MT, ND, NE, NH, NM, NV, OK, RI, SD, UT, VT, WV, WY and DC. Women’s health is available in: AZ, FL, MD, MN, MD, WA.
Urgent Dental is available nationally for members with UnitedHealthcare Dental benefits.

Disclaimers

Virtual primary care and Virtual Specialists are care types representing network national virtual-only providers. Groups cannot opt out of virtual primary care and Virtual Specialists.

Virtual Specialists are services available with a provider or coach via video, chat, email, or audio-only where permitted under state law. It is not an insurance product or a health plan. Virtual Specialists are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Certain prescriptions may not be available, and other restrictions may apply.

Virtual primary care are services available with a provider via video, chat, email, or audio-only where permitted under state law. Virtual primary care services are only available if the provider is licensed in the state that the member is located at the time of the appointment. Virtual primary care is not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Certain prescriptions may not be available, and other restrictions may apply.

Virtual care updates: Virtual Specialists expands to include sleep and women’s health

Our full list of virtual specialties include: 1

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Our full list of virtual specialties include: ¹